Terms of Use – Greenhawk Equestrian Sport

Free Shipping on Orders Over $99 Learn more

Due to the Canada Post strike, Greenhawk will utilize alternate couriers. Most orders ship via FedEx. For PO box orders, please provide an alternate street address at checkout.

Terms of Use

Links to Third Party Websites

The Greenhawk website may include links to third party websites. Greenhawk provides these links as a convenience to our website visitors. The inclusion of any link does not imply Greenhawk's endorsement of any other company, its website, or its products and/or services. These linked websites have separate and independent privacy and security policies; we recommend that you read these carefully if visiting these sites. We do not have any control over these third party sites and therefore have no responsibility or liability for the way in which the organizations that operate these linked websites may collect, use or disclose, or otherwise handle your personal information.

User Comments

We would be more than happy to receive your comments or feedback about the Greenhawk website. Please note, however, that any comments, feedback, or suggestions sent to us shall be and remain the exclusive property of Greenhawk Inc. This would also include product "comments" or "reviews". By submitting any comments, feedback, or suggestions you are agreeing to assign all worldwide rights, titles, copyrights, interests, and any intellectual property rights over to Greenhawk Inc. and Greenhawk Inc. will be entitled to make use of this material without restriction or a requirement to compensate you in any way.

Disclaimer

While great care is taken in the preparation & production of this website, error in content, description, and/or pricing may occur. Greenhawk Inc. reserves the right to correct any errors or inaccuracies at any time and without notice. These corrections may take place after your order has been placed. In the event of a pricing error, the item(s) in question will be charged at the correct price. In some cases, demand may exceed available stock; we reserve the right to limit quantities available for purchase. The information found on the website in regards to pricing, availability, description, etc. applies only to the website and does not guarantee that this information will remain consistent at other Greenhawk locations (stores and events).

Privacy Policy

Greenhawk is committed to protecting your privacy. To make your shopping experience more convenient we gather certain information from you. We maintain the privacy of your information using security technologies and adhere to policies that prevent unauthorized use of your personal information.

To process and fulfill your order, we need to know your name, email address, mailing and billing addresses, credit card number and expiration date. You are under no obligation to provide this information, however, if you choose not to provide this information, we may not be able to complete or fulfill your order.

You can visit most of the pages on our website without having to submit any personal information. We may record the internet domain address from which you are visiting us so that we can analyze this data to evaluate user-trends and various website statistics and metrics, but your identity will remain anonymous unless you specifically identify yourself.

There may be times when we request other information about yourself and your personal interests (when you create an enhanced customer account, enter a competition, etc.). You are not obligated to provide this information, but if you do not you may not be able to participate in some website features. If you do opt to provide this information we use it to:

  • Analyze preferences and trends
  • Provide you with information about new products, services or offers

Greenhawk Inc. does not sell, trade, or rent its customer information to any third parties.

There may be certain circumstances where we disclose your contact information. This may occur when we feel that it is necessary for us to identify or contact customers when some person or entity may be causing harm to you, Greenhawk Inc. or others. We may also release your contact information when required to do so by law or when some legal process requires it.

Receiving Email or Direct Mail Communications from Greenhawk Inc.

If you would prefer to opt out of receiving email communication and/or direct mailings from us, please contact us and we will remove you from the communication options that you do not want to receive. Please note that it may take 2-3 weeks to update your requests and that any mailings already underway will not be affected by your request.

Website Security

Greenhawk Inc. makes use of multiple methods (electronic, physical, and operational) to protect the confidentiality of your personal information. When shopping online with us, we make use of SSL (secure sockets layer) technology to protect your credit card information. SSL encrypts your credit card number and your name and address so that only we can make use of it.

That being said, no transfer of data over the internet can be 100% guaranteed to be secure. While we take all necessary steps to protect your information, we cannot make any guarantees as to the security of your transmitted information using the internet. Any information that you transmit to or from our website is done so at your own risk.

Greenhawk does not permanently store credit card information and this information is erased once an order has been shipped complete.

As part of our customer log-in process you will be provided a customer account with a related password. We strongly urge you to keep this password confidential. If you must keep a hard copy of this password, do so in a secure and private place. Do not share your password with anyone. When leaving the Greenhawk website, be sure to log-off from your customer account and close your browser so that others cannot access your account. You should be especially careful if accessing our site from a public computer or from a computer that may be shared with other users.

Trademark and Copyright Information

Greenhawk is a registered trademark owned by Greenhawk Inc.

Greenline is a registered trademark owned by Greenhawk Inc.

Greenhawk Equestrian Sport is a trading style owned by Greenhawk Inc.

Shedrow, Shedrow Classic, Connemara, Mistelbach, Original Riding Equipment, Greenline, Tuffy, English Lowland, Gaitmaster, Supra, Elation, Mondega, The Horse's Head Logo and other noted trademarks are trademarks owned by Greenhawk Inc.

All photos, text and design copyright Greenhawk Inc. 2023.

Legal Statement

The content found on the Greenhawk website is copyright, trademark, etc. and other Greenhawk-owned intellectual property rights. You may not make use, alter, or modify this material without permission from Greenhawk Inc for anything other than personal, non-commercial use and provided that you do not make this material public such as through posting online or on a network computer. If you do make use of any material from the website for personal and non-commercial purposes, you may not alter or modify any part of the content and you may not remove or delete any copyright or trademark notices. Greenhawk Inc. retains full ownership of any and all information that you download, copy, or reproduce from the website.

pin_drop